our 100% money back policy
our 100% money back policy on returns, exchanges and cancellations.
1) Customers may return, exchange, or cancel an order once for a full refund.
2) Notification must be given within 48 hours of delivery.
3) Returns should be dropped off with our agent at Reservoir Hills, Durban, or couriered if drop-off is not possible.
4) Returns must be received within 7 days of notification. Items must be in original condition; altered garments will not be accepted.
5) Once received, a credit or refund will be processed within 7 days.
6) If the customer has returned, exchanged or cancelled any order before. A 50% service fee will apply on all orders returned, exchanged or cancelled.